Council: State of the University: Recovery Planning Group and COVID-19's Impact on Penn
At the University Council meeting on October 21, the annual State of the University presentations were given.
The President’s portion, which focused on the COVID-19 Recovery Plan, was introduced by President Amy Gutmann and then given by Provost Wendell Pritchett, Executive Vice President Craig Carnaroli, and Chief Wellness Officer Benoit Dubé. Those presentations appear here, based on edited transcriptions of the remarks.
The Provost’s portion of the State of the University, which focused on Engagement, will be published next week.
Recovery Planning Group and COVID’s Impact on Penn
Amy Gutmann
You all know that Penn has been working very hard, not only to weather the challenges of this pandemic but also to plan for our future. Our University is immensely complex, so our planning and response have to be very multifaceted. Yet, we really have to remain nimble because we don’t have control over the external COVID-19 environment. What we’ve done at the very outset of the pandemic is to establish a Recovery Planning Group. It’s the RPG that is helping to steer the process. In partnership with the RPG are eight working committees, and each is focused on a key facet of University operations and individual health and well being, which of course are core to our planning.
I’ve asked Provost Wendell Pritchett and EVP Craig Carnaroli to present to University Council on the work of the RPG and COVID’s impact on Penn. Before I turn it over to Wendell and Craig. I just have to say on behalf of University Council and the entire University, how grateful we are to them not only for taking the time today to do this, but for being the chief partners with me in moving the RPG forward.


Wendell Pritchett
Thank you, Dr. Gutmann, I will go first and then be joined by our colleague and Chief Wellness Officer Benoit Dubé, and then we’ll turn it over to Craig for the final aspects of our presentation. I hope that everyone and your families are well and you are persevering through this unprecedented challenge, and I’m grateful for all of our colleagueship as a community in weathering this together.
As President Gutmann said, we organized the Recovery Planning Group as soon as we pivoted to remote campus in the spring and it’s being guided by the following principles. First and foremost, maintaining the public safety of our community and the broader Philadelphia community. Using best practices and advice from the many wonderful experts that we have at the University for safely reopening campus, which we’ve done slowly as we will discuss today. Continuing the essential operations of teaching and research. Research started becoming more active on campus before teaching, though we do have some teaching on campus. Now we are mostly remote though that is still moving in the direction of more in-person activities. Protecting against negative outcomes, both short run or the expansion of COVID in the long run. Protecting the University and clearly communicating with all the members of our community, which is something that we spent a lot of time on over the past seven months to make sure that everyone is aware of our plans and feels supported.
So what’s the framework for the Recovery Planning Group?
We’ve had to lay out a lot of possible scenarios and this is one of the most dynamic situations I think any group of institutions has faced. The health situation has changed constantly, our understanding of COVID-19 has changed constantly, though we are getting a better handle on it. We’ve been trying to adapt to the health framework (our understanding of COVID) and also the needs of the campus. As President Gutmann said, we organized working committees to develop plans for the different aspects of our recovery. We’ve been working constantly to integrate those plans to make sure that the most important aspects of the University can continue to grow and flourish.
There are eight committees: public health/testing, academic engagement, research operations, workforce operations, student facilities operations, international student issues, University life, and communications. All of these working groups have been populated by staff and faculty, with constant input from students, and they have done their work well over the past seven months to get us to this point. I will give some highlights of things that we have done over the last seven months. These committees have been very active. We’re very grateful for their work, and they’ve been getting constant outreach from lots of members of our community and input, more importantly.
What are major planning considerations?
Our students, and having our students support each other and members of the community. We have a Campus Compact that applies to all members of the community. We’re very grateful that compliance with the Compact has been very strong. I’m very proud of our community, that people have been very considerate to each other, trying to make sure that the disease is not spread and that we use best practices. We certainly have had incidents on and around campus, which have resulted in outreach from the Campus Compact Committee and the Office of Student Conduct, but I am very proud of our community in how it has responded to this crisis. My colleague Benoit Dubé will describe in more detail our testing and contact tracing, but they are robust and growing every day. We’re leveraging our amazing IT folks and technology and expertise to make them as seamless as possible.
We have had a phased return to research, which has started; some of our research operations never stopped, particularly those involving COVID. And so we’re grateful to our faculty and their students and supporters who have continued that research. Over time, starting in June when we agreed to begin phase one of research ramp up, we’ve welcomed more and more people to campus to conduct important research, and we’ve continued to support our students at the undergraduate and graduate level, primarily through remote instruction. We’ve adapted residential life for a small number of people who are on campus, and we certainly work with our international students, who have faced very complex challenges in this year. Some key milestones: we pivoted to remote instruction and formed the RPG during the spring; we made significant investments in workforce and student grants to make sure that they were supported, as well as our community which continues to be challenged with regard to our health and economy in light of the slow recovery; we launched the PennOpen Pass. If you have not accessed it, I encourage you to go online and access the PennOpen Pass. At the end of the summer we welcomed students back to the region, and we conducted gateway testing, which Benoit will describe. And we have now transitioned to screening and surveillance testing for significant members of our student community, and all of those aspects of the work have gone well. We’re grateful to the many people who have helped us do this. Now I’m going to turn it over to Dr. Dubé to talk a little bit more about testing, contact tracing, compliance and the work that we continue to do to protect the health of our community.


Benoit Dubé
Thank you, Provost Pritchett. I’m really grateful for the opportunity to update the Council and the University community on some of our accomplishments and to share the strategies we’ve used to guide us forward as we navigate this unprecedented public health challenge. I’d like to highlight for you some of those accomplishments. You’ve heard already of Gateway Testing and the Campus Compact. I’d like to share a few more details about both of these, and also add some other mitigation strategies that we’ve added to our toolkit.
As we navigate this challenge, and to prioritize the health and safety of the community through Gateway Testing, you should all be familiar with the testing site at Hall of Flags. The gateway period was testing individuals as they return to campus in order to quickly identify and isolate cases to minimize the spread in our community. At the end of Gateway Testing, we had delivered 16,000 tests, if we include students, faculty and staff, with the positivity rate overall of 1.2%. To put it in context, anything below 2% is reassuring, as it does not necessitate triggering any restrictions on our campus population. We do offer, and we didn’t need to, quarantine space for students living on campus. We set aside a significant number of beds in preparation for a need for isolation—which is individuals who have been diagnosed with the disease—or quarantine, which is removing individuals who may have been exposed to the disease from the general circulation so as to minimize the risk of person-to-person transmission.
Testing is one of many layers in our approach to this disease, the Campus Compact is a first line of behaviors that are expected of students, and you’ve all heard the three W’s: wear your mask, watch your distance and wash your hands. But we’ve also translated these expectations into student specific concerns, namely social gatherings and the necessity to restrict interactions to specific pods, as there are expectations, there are consequences for non-compliance. We set up a review panel, so that when transgressions are reported to the review panel there can be opportunities for education and reminders about public health guidance or more sharp consequences. In cases of more egregious transgressions, I want to echo Provost Pritchett’s comments earlier: the overwhelming majority of our students have been responsible and have been making smart decisions. And that’s why we’re proud to have a limited positivity rate. One of the tools that we have that allows us to navigate this is PennOpen Pass, a daily symptom access program that we can navigate through our phones, and it allows us to break old habits of just plowing through if we’re not feeling well. Under the new rules of engagement in the COVID world, we cannot simply go to school, to class or to work if we’re not feeling well; we must check in with ourselves, every day, in order to get a green Open Pass that will allow us access to buildings.
The last thing I want to highlight is the establishment of public health ambassadors. This is a new team of individuals who are there to reinforce and support individuals as they engage in any interactions on campus to remind them of the importance of following the three W’s as we navigate campus, whether as a place to learn or as a work environment. The analogy here is that it’s the same way we protect our home and our belongings to protect ourselves from theft. We can also protect ourselves from the transmission of COVID-19 by applying these multiple layers and those W’s: masking, physical distancing and hand washing. Testing is definitely part of our mitigation strategies, but it’s not considered to be a first line intervention. You’ll see symptom checks through PennOpen Pass’ second layer, and isolation and quarantine are simply a reaction when necessary.
I want to tell you a little bit more about testing and our ability to share these results with the population. Every Tuesday, if you go to coronavirus.upenn.edu, you can have access to the dashboard. We publicize these results on a weekly basis and what you’re looking at now are the latest results, as of last Saturday. During the previous week we tested over 3,800 individuals. We identified 21 positive results with a positivity rate that week of 0.55%. We publish a cumulative positivity rate, so, since we ended gateway testing, we’ve now tested over 13,500 individuals, and our overall positivity rate is 0.81%. You can also see the tracking trends of our positivity rate, the number of tests every weekend and number of cases. The 210 individuals who were either symptomatic or defined as close contacts, those individuals were referred through the red PennOpen Pass system. Nine of these individuals were diagnosed with COVID-19 for a positivity rate of 4.29%. This really underscores the effectiveness of our contact tracing team that is able to very quickly, effectively and efficiently identify cases and their close contacts in order to minimize the spread of person to person disease from a student perspective.
We put together for you the constellation of signs and symptoms that students present with. If they are symptomatic, you will see that nearly a quarter of students at the time of testing are asymptomatic. However, nearly 80% of students during the course of illness will develop, at the very least, mild symptoms. I can also report that since March, only one student has needed to be hospitalized because of COVID-19, and this was a precautionary measure—a 24-hour observation, just to monitor and just to be safe. Speaking of other interventions besides hospitalization, I want to share with you how many students have been in isolation or quarantine. These are the results from last week: as of the end of the day Saturday, 38 students were in isolation and 112 people were quarantined. None of these students were in isolation or quarantine from our College House residences. And as we did contact investigations to identify these individuals, it’s interesting to learn that the average number of contacts per case is about 5.4, with a range of zero to 39 contacts, and this is lower than what the Philadelphia Department of Public Health has shown, looking at similar populations in the city. I can also show you how our isolation and quarantine numbers have trended over time. There have been peaks and valleys in these numbers, but there has not been any data that would suggest an outbreak on our campus, which is very reassuring and again confirms the good decisions that our students are making.
I want to share with you a little bit about how we understand these numbers for isolation and quarantine. They really pertain to spread within households. Anybody who’s diagnosed with the disease who shares an apartment or house with other students or friends is very likely to inadvertently bring the disease into their living space, and that’s why we see the numbers that we see: for example, 112 individuals in quarantine and 38 people in isolation. We do wonder if our presence in West Philadelphia has led to spread within the community; the jury is still out. There are trends that may suggest that, but it is too soon to conclude that our presence as Quakers in West Philadelphia has led to an increase in positivity. One more reflection on the Campus Compact in the context of behaviors and decisions that our students are making—you heard of the review panel. Well, in the month of August we received 34 reports of transgressions of the Campus Compact and last month, in September, we received 92 reports of transgressions of the Campus Compact. Most of these transgressions have to do with not respecting the guidance surrounding social life and recreation, so yes, those were parties that should not have happened. They represent about 60% of the complaints that are received by the Compact Review Panel, and you’ll see that was pretty steady from August to September. I do want to point out that from August to September, we have seen a decrease in the number of complaints in terms of campus movements, and that would mean more students respecting or fewer students violating guidance about social distancing and wearing masks or people flow when they’re navigating spaces on campus. That is a quick update from a public health perspective of how the campus is doing.
Wendell Pritchett
Thank you, Dr. Dubé. I do just want to express my gratitude to you for your leadership and my gratitude to all of your colleagues in Penn Wellness for their amazing work to protect our community. We’re all deeply grateful to you and them for all of your work. And I’d like to talk a little bit about some aspects of the return recovery that we’ve experienced. It is extremely impressive the amount of work that our faculty, students, and staff have put into our educational and research and service experiences. I’m deeply impressed and gratified for all of the work that’s been done in this community. We have stood up more than 2,500 undergraduate courses. We have offered 115 preceptorials; there will be more discussion about some of those educational engagements a little bit later in this meeting. The community has really stood strong together in continuing to provide an excellent education.
I want to thank our University Life colleagues, who also pivoted immediately and amazingly to remote support for our students. And you see some of the amazing data related to those supports, the continuing excellent work of Career Services, the Learning Resources Center, and the Office of Student Affairs, supporting 700-plus Penn clubs and a virtual activities fair and a platform created by our amazing students. There’s been, again, an amazing amount of support for our community through all of the activities that we’ve come to know in person but that we’ve been able to replicate in many ways online.
Our research operations never stopped. In June, we started to welcome more people back to campus for research. By July 13, we were at 50% occupancy, and occupancy continues to very slowly grow. We are certainly not at 100% occupancy of our research operation, though. Research happens remotely, and our faculty have been amazingly productive, both in responding to COVID-19 and in continuing their work and thinking about new avenues for their work related to COVID-19 and not related to COVID-19. Under the leadership of our Senior Vice Provost for Research Dawn Bonnell, we’ve now launched several research recovery programs to help people continue to advance into new avenues for their research, and we’re very grateful to all of them for that work. All of that work has been supported by our amazing staff, and to discuss a little bit more of that aspect of our recovery plan, I turn over to my colleague Craig Carnaroli.


Craig Carnaroli
Provost Pritchett and Benoit Dubé had mentioned PennOpen Pass. For the one or two of you on this call, who may not be familiar with it, I’m going to hold up my green pass for the day. You can see what it looks like. And basically, this is how I get access to my office every day. And so, this will be key for when you’re back on campus hopefully in January. So I’m just giving you a gentle nudge that this is something you should be enrolled in whether you’re in Philadelphia or not. But now with that commercial being done, returning to the presentation.
One of the important committees we’ve set up is around workforce operations—a shout out to Kathleen Hall Jamieson, who has been an active member of this. She’s the current chair of the Faculty Senate and has been a really important part of this effort. We put together a guide that was mailed this summer to every faculty and staff member, along with a mask, you see there on the right part of your screen. And what this did is provided a Q & A, the information needed to prepare as we’re permitted to bring people back in what to expect. One of the things we heard from the community, over the course of the summer were the challenges families were having relative to childcare and through the good leadership of Laura Perna, our Vice Provost for Faculty Affairs, along with our Vice President for Human Resources Jack Heuer, we put together a Childcare Grant Program, which was targeted to families of children that were 10 and younger. And so far, I think the current total is over 400 people have received a grant to help support them in childcare expenses in their home.
There are a lot of questions I’m asked about what has been the impact of COVID-19 on the University finances. While I think we’ve all responded well to the environment we are still forecasting a deficit for the year between $90 and $100 million, our forecast there as you can see in the red bar is $91 million, and along the right side you see some of the mitigation actions we’ve taken this year, including limitations on hiring, raising salaries, capital project deferrals, a big focus on reduced discretionary spending, essentially there really is no travel going on right now, very prudently. And I would say this is an environment where, I know, at times we bemoan Responsibility Center Management, but I would give a big shout out to all the schools and centers and their financial administrative leadership, as we’ve seen a really commensurate reduction in expenses and it should help us mitigate through this tough time period. One of the things we realized early on was not only were we as an institution grappling with COVID, but many in our surrounding neighborhoods and nearby communities, and the city as a whole, were also struggling. And Dr. Gutmann supported an effort that Wendell and I organized around on how we could support these three distinct areas. So just to summarize briefly, Penn’s was among the larger contributors to the Philadelphia COVID Relief Fund with a $500,000 contribution. This is organized by the Philadelphia Foundation in the United Way and they’re making grants to smaller local nonprofit organizations.
In addition, a lot of the local retailers were hurt as we basically had to shut down campus. And so we have offered rent abatement to the number of retailers in the Penn portfolio. We partnered with the University City District for a small business emergency grant fund. This was targeted at truly small businesses and by that I mean with revenues between $100,000 and a million dollars. We supported 135 businesses, the vast majority of which were owned by underrepresented minorities, but we also supported people within the Penn community through an emergency grant fund, which provided up to $1,500 to employees that made less than $70,000, and also third-party contract workers Allied Barton, dining hotel workers, etc. That was very well received, as well as the pay continuation we able to do for dining workers in the balance of the spring.
But we’ve all been adapting to this new reality, whether it’s our entrepreneurial students coming up with pandemic themed merchandise to Dr. Gutmann delivering a brilliant virtual convocation. Wendell mentioned the research going on in several labs, and obviously the good work of our colleagues and VPUL and creating virtual platforms to permit interaction.
Perhaps my favorite story is actually not on this slide, I’ll be very brief but those of you who follow the Penn Innovation Prize winner may recall two years ago, Michael Wong had a great idea for energy conservation. Michael, once this pandemic broke, actually pivoted his company Instahub, which is based over at Pennovation, to using his 3D equipment to make more protective gear. I had a great conversation with Michael over the summer to check in on him. And it’s just really powerful the way Penn alumni and the Penn community really pivoted to supporting each other during this challenging time.
Just to summarize, the fall is going well. A lot of our focus since August, has been on planning for the spring and Wendell and Benoit have covered this quite well so I’m going to move on. One of the ways you can help us is that currently there is a student survey that is live, it closes on October 26, and we’re looking for some feedback from the student community; there is also a faculty survey, that Laura Perna is leading. We’re using this as an opportunity, if you can help get out the word. Our spring semester survey had a 51% response rate, which for those of you who are in various social or sciences know that’s a very incredibly high response rate, and it’s very helpful to us as we try to fine-tune plans for the spring.
The big gateway issue we have to bring students back safely to campus is that of testing and working with our colleagues in Penn Medicine. We’ve established a project called Project Quaker. And what this is—Wendell and I made very clear—we need a minimum of 40,000 tests weekly. This will be administered two times a week for undergraduate students. There’ll be more information coming about this. It’s a saliva-based test, we actually have the tests being stored now on campus. We’re working with a third party; we have the equipment on site, we have the sites and acknowledge that all the project management is underway on this. We’re really confident in the ability to be able to deliver the testing that’s needed for the safety of the community. This has been a big initiative and we’re really proud of where we stand at this point in time, nut stay tuned for more details because this is the gateway issue that is needed to bring the community back together in the spring.


Question from Audience
Are there plans to have asymptomatic testing for the entire course of the fall semester so, is that correct?
Benoit Dubé
Yes, we do currently offer asymptomatic testing. We rolled out an invitation to our students. Initially, students living off campus had to enroll in weekly testing, and this form of screening test is what we report on the dashboard every week. It’s the second line on the dashboard. But this is also available to other members of the Penn community. When rolling out the invitation, we did offer a risk stratification along with our invitation, specifically for individuals with a significant presence on campus and whose presence on campus was predominantly in an aggregate setting with at least 10 people in a single space. Having said that, this risk assessment should not preclude any individual who has concerns from accessing our testing site.
Amy Gutmann
I would just simply and profoundly like to thank the Provost, Executive Vice President, and our Chief Wellness Officer for leading this effort and for presenting to University Council. And I also encourage all members of Council to get the word out about the dashboard that’s available and also, obviously the most important thing about continuing safe and healthy practices which is making this semester successful and will make it possible to plan, for a spring semester when we can have more students on campus in a safe and healthy way. So thank you all.