Effective December 4, 2025, Workday will require those who receive pay from the University to provide their current bank account information before making any changes to their pay elections. This is a new layer of security that will help ensure that only authorized users can update payment elections used for direct deposits.

This security layer is designed to prevent unauthorized changes to payment elections and protect faculty, postdocs, staff, and student and temporary workers from potential paycheck fraud committed by increasingly sophisticated criminal behavior.

When you update your bank account information in Workday, you will note a new step in the process:

Log in Securely to Workday. Navigate to the Benefits, Comp and Pay Hub in your personal category of the navigation menu.

Click on Payment Elections. Select the account you would like to update and click Edit. Most of the account information is masked (asterisks in place of numbers).

Verify Your Current Bank Account Details. Please enter your current bank account number carefully and accurately when prompted.

Consequences of Failed Attempts: After three unsuccessful attempts, an administrative lock will be placed on your ability to edit bank accounts and pay elections. This lock will not prevent you from accessing other Workday functions.

Restore Access to Update Bank Account: If your access is locked due to an authentication failure, please contact the Penn Employee Solution Center as soon as possible to restore access. The Solution Center will initiate a verification process that will help restore access.

For more details on managing your payment elections, search for the Workday tip sheet “Self-Service: Manage Pay Elections” on the Workday website.

For more helpful information on what you can do to protect yourself, please review Penn’s ISC website, which offers guidance related to digital security.