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Student System Outage in Preparation for NGSS:  March 3-13, 2022

The Next Generation Student Systems (NGSS) project, which is building and implementing Penn’s new student information system, is preparing for its second release of Pennant Records and Pennant Aid on March 14, 2022. 

The second release includes the launch of Advising@Penn and Path@Penn, replacements for Advisor InTouch and Penn InTouch, respectively. 

To prepare for the second release, a widespread outage will be in effect during spring break, March 3-13, 2022. Systems will return to operation on March 14. 

During the system outage, users will not be able to access Penn InTouch, Advising InTouch, Courses InTouch, or any systems managed by Student Registration and Financial Services, which include financial aid-related systems. Canvas will still be available during the outage. 

The full list of applications affected by the outage can be found on the NGSS website at https://ngss.srfs.upenn.edu//ngss-systems-blackout-overview.html

—Jeanne Curtis, Executive Director of Application and Information Services, Information Systems and Computing

—Dave Ishmael, Executive Director, Financial Systems & Training Leadership, Division of Finance

—Rob Nelson, Executive Director for Academic Technology & Planning, Office of the Provost

—Matt Sessa, Executive Director, Student Registration and Financial Services, Division of Finance

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