In order to reduce foot traffic to the office, the Payroll Office is instituting the practice of mailing paychecks and pay cards to individuals receiving these methods of payment. Effective with the March 13, 2020 pay date, the Payroll Office will begin the mailing of paychecks and pay cards.

Complete Onboarding Tasks–If you are a new employee who has not completed all of your onboarding tasks, you will receive a paycheck even if you have elected to have your pay direct deposited into your bank account. For step-by-step guidance on completing your assigned onboarding tasks in Workday, refer to the Self Service: Onboarding in Workday for New Hires tip sheet.

Direct Deposit—You are strongly encouraged to sign up for Direct Deposit of your pay into your bank account. By signing up for direct deposit, you avoid delays in receiving your pay caused by mailing of paychecks and pay cards. For instructions on how to sign up for direct deposit in Workday refer to the Self-Service: Manage Pay Elections tip sheet.

Verify and update your mailing address–If you are receiving your payment as a live check, you must verify that your mailing address in Workday is correct and update if necessary to ensure your paycheck or pay card is sent to the correct address. For instructions on how to update your address in Workday, refer to the Self Service: Modify Your Personal Information tip sheet. 

This change only affects individuals who receive a paper check or who will be receiving a new pay card. If you are already receiving your pay by direct deposit or have already received your pay on a pay card, there will be no impact to how you receive your pay.  

If you need a replacement pay card, please contact the Penn Employee Solution Center immediately to request a new pay card. They are available to help with your HR/payroll questions. Knowledgeable Solution Center specialists are available Monday-Friday, during business hours, to answer questions. Call (215) 898-7372 or email hcmsolutioncenter@upenn.edu

—Payroll Office