Continued changes in technology and the labor market require annual updates to our pricing. These changes allow ISC to continue making important technology investments and delivering services that are effective and efficient. In FY25 ISC plans to adjust rates in alignment with the planning parameters provided by the Office of Budget Planning & Analysis.

Per the most recent edition of the parameter, rates for all billed services will increase by 3.0% and labor rates will increase by 4.0%. Additionally, there is a small subset of services with custom rate changes. More information can be found on the ISC Services website: https://www.isc.upenn.edu/rates-service-list

—Tom Murphy, Senior Vice President for Information Technology and University Chief Information Officer (CIO)