Penn Parking would like to remind its current permit holders whose permits are currently suspended that it is time to update their parking status.

Monthly permit patrons are urged to update their permit status to either reactivate or cancel, using the online form previously provided in email communications sent on Friday, May 21 and again on Monday, June 7. Any permit holders who have not completed the online form provided by Monday, August 2 will experience an automatic cancelation of their permits.

If you have not received any of the recent emails, please contact parking@upenn.edu.

Each permit status is defined below:

• Reactivate your permit. This action will enable you to resume permit parking at your currently assigned lot/garage. Permits must be reactivated to begin no later than September 1, 2021. Payroll deductions will resume the month you begin parking.
• Cancel your permit. If you choose this option, your suspended status and parking privileges will end. You are responsible for returning any parking access credentials in your possession (e.g. - hang tag, AVI, and pedestrian door access) to the Transportation and Parking Office. You may do so when you return to campus. You may also choose to mail them to the address below:

Penn Transportation and Parking
3401 Walnut Street, Suite 447
Philadelphia, PA  19104

Other Commuting and Parking Options

To support faculty and staff exploring what commuting and parking options are available, we have implemented a new commuting information resource portal that is now available at www.upenn.edu/commuting/updates. This website connects you to important information about discounted public transit and bike commuter options, how Penn Transit can serve commuters who reside near the University, campus parking options, and other valuable resources and updates.

Customer Service Options

The Office of Transportation and Parking is your resource for questions regarding campus parking sites, rates, and availability, or any issues with point-of-sale payment in our garages or lots. Please contact our staff at parking@upenn.edu. Inquiries about the SEPTA Key Card and available transportation fare products may be directed to SEPTA Key Card Customer Service at 1 (855) 56-SEPTA [1 (855) 567-3782]. For questions regarding placing a new discounted commuter order or updating an existing one, please call Health Equity/ WageWorks at 1 (877) 924-3967 and follow the prompts.

If you have general comments or concerns you would like to provide about our commuting and parking options, please contact Business Services Feedback.

—Penn Transportation and Parking