Human Resources Special Winter Vacation Hours
Please take note of the Division of Human Resources schedule during the upcoming winter break. Human Resources will be closed Monday, December 24, 2018 through Tuesday, January 1, 2019 for Penn’s Special Winter Vacation. However, during the break, some of our resources will still be available to faculty and staff as shown below Have a safe and wonderful winter break!
| Resource | Contact Information | Services | Holiday Schedule |
|
Employee Solution Center |
215-898-7372 www.solutioncenter.upenn.edu |
A comprehensive call center with answers to your HR and Payroll related questions |
December 21: 9 a.m.-5 p.m. December 24-January 1: Closed |
| Penn Benefits Center |
1-888-PENNBEN (1-888-736-6236) www.hr.upenn.edu/benefits |
Penn’s health and welfare benefits |
December 25: closed January 1: closed |
| Retirement Call Center |
1-877-PENN-RET (1-877-736-6738) www.hr.upenn.edu/retirement |
Penn’s retirement plans |
December 24: open 8 a.m.–6:30 p.m. December 25: closedJanuary 1: closed |
|
Staff and Labor Relations |
215-898-6093 www.hr.upenn.edu/workplace-issues |
Emergency employee relations issues |
December 24 and 25: closed January 1: closed (Voicemails checked daily December 26–29) |
| Employee Assistance Program |
1-866-799-2329 www.hr.upenn.edu/eap |
Personal and professional life issues |
Available 24 hours a day, 7 days a week |
|
Health Advocate |
1-866-799-2329 www.healthadvocate.com/upenn |
Free and confidential help with navigating healthcare benefits and services | Available 24 hours a day, 7 days a week |
| Care.com Backup Care |
1-855-781-1303 penn.care.com |
Temporary in-home dependent child and adult care services to help you manage your professional responsibilities |
Please register and schedule care in advance. Care services are available 24 hours a day, 7 days a week. |
| StayWell |
1-855-428-6324 penn.staywell.com |
Penn’s wellness portal and Be in the Know helpline. |
December 25: helpline closed December 31: helpline closes at 7 p.m. January 1: helpline closed |