Another tip in a series provided by the Offices of Information Systems & Computing and Audit, Compliance & Privacy

Two-Step Verification adds an additional layer of security to help keep your data and Penn’s data safe. If you use a smartphone, using the Duo Mobile app makes using Two-Step as fast and easy as a tap on your smartphone screen. It also allows you to use Two-Step in areas where you may not have a data or WiFi connection.

You can use Duo Mobile when you initially enroll in Two-Step Verification, or you can add it after you have enrolled.

Download Duo Mobile from your smartphone’s app store. It’s available for Android on the Google Play Store and for iPhone and iPad on the App Store.

It’s free! Follow the setup instructions in the Two-Step dashboard. Now when you need to use a second verification step, you only need to tap “Approve” in the Duo Mobile app. (Never tap “Approve” for any push notification that you have not initiated).

Benefits of using Duo Mobile instead of text:

• Duo Mobile is a “one tap” time-saving solution—no need to type in verification codes.
• Duo Mobile works even when you have a poor data or WiFi signal.
• Saves the University money, since each text message or phone call generates a cost for Penn.

If the Duo Mobile app is migrated to a new phone, or a new SIM card is installed, the migrated University of Pennsylvania profile must be removed and then the phone re-enrolled via the Two-Step dashboard. For information on adding Duo Push, or reconfiguring Two-Step Verification on a replacement phone, see: https://www.isc.upenn.edu/how-to/two-step-verification-configuring-replacement-phone

For more information on Duo Mobile and Two-Step Verification, see: https://www.isc.upenn.edu/how-to/two-step-verification-detailed-instructions

To access the Two-Step dashboard, see: https://twostep.apps.upenn.edu/

For additional tips, see the One Step Ahead link on the Information Security website: https://www.isc.upenn.edu/security/news-alerts#One-Step-Ahead