As part of the University’s commitment to the wellbeing of faculty and staff through all of life’s phases, Penn now offers enhanced Employee Assistance Program (EAP) services provided by Health Advocate.

The EAP is a timely, no-cost, confidential support for you and your family designed to help you better balance the demands of work and life. The EAP services cover you, your spouse, dependent children, your parents and parents-in-law.

Penn’s EAP services now include:

• Access through phone, video and app-based technologies

• Availability of telephonic counseling

• Timely scheduling of routine EAP counseling appointments

• Multi-language capabilities

You can contact an EAP counselor by telephone 24/7 or by email. Counselors will help you learn coping skills for stress, depression, parenting issues, substance abuse, and other temporary setbacks. In addition, work-life specialists can help you locate support resources.

Call, email, or webchat for short-term problem resolution with a counselor or get a referral for long-term support and help with:

• Stress, anxiety, depression, and other emotional challenges

• Coping with change or grief

• Personal and work relationships

• Financial planning, debt management, and legal issues

• Manager consultations

To contact Penn’s EAP services:

call 1-866-799-2329, email eapinfo@healthadvocate.com, or visit http://www.healthadvocate.com/upenn

Learn more about the benefits and services available to you through Penn’s partner, Health Advocate, at the Health Advocate and EAP Orientation at 11 a.m. to noon on July 17.  Register online for this free information session at www.hr.upenn.edu/myhr/registration

For questions related to the Penn Employee Assistance Program and the full range of faculty and staff work-life benefits, contact worklife@hr.upenn.edu

—Division of Human Resources