William G. Agnew, a driver with Penn Accessible Transportation, died of a heart attack on November 19. He was 77 years old.

Mr. Agnew joined Penn’s department of transportation and parking in 1997. He was employed as a driver of the Handi-Van until the time of his death.

According to Trish C. Williams, house dean at Du Bois College House, “For the past six years or so, I was one of his passengers at least twice a week. But Mr. Bill didn’t consider me as just a passenger. He saw me as a ‘customer’ and treated me as such. As a ‘customer’ I was entitled to a special kind of service: I got picked up and dropped off as close to my destination as he could get, even if it meant breaking a rule. I never had to cross a street while walking with a cane. He gave me advice on how to take care of my knee after a replacement. But most of all, when Mr. Bill asked me, ‘How you doing today, Patricia?’ I was able to answer honestly and talk about my aches and pains. He really wanted to know how I was feeling. He was very good at his job and I will miss him immensely. ”

Mr. Agnew is survived by his daughters, Mary Anne, Annelie C. and Virginia G. (Brandon Schmidt); his grandson, Oliver Ryan Schmidt; and three brothers, Richard, Nicholas and Edward. In lieu of flowers, memorial donations may be made to St. Colman Church, 11 Simpson Road, Ardmore, PA 19003.