Skip to main content

One Step Ahead: Two-Step Verification Away from Home

Another tip in a series provided by the Offices of Information Systems & Computing and Audit, Compliance & Privacy

Two-Step verification has added an additional layer of protection to help make your PennKey safer. When you travel, especially overseas, some preparation is all you need for a great experience.

  • Duo Mobile enrollment means you can generate a verification code even if you do not have cellular or WiFi access. To generate a verification code open the Duo Mobile app and tap the University of Pennsylvania account and then enter the code that appears on the screen.
  • Enter phone numbers that can be used for text or calls in case of issues with push notifications.
  • A registered key fob works as expected.
  • If your verification method, phone or key fob is lost or stolen, make sure you have backup verification methods in place.
  • Generate a set of backup verification codes that you can print or have with you in some form. Go to twostep.apps.upenn.edu and select “Generate codes” from your profile. Cross off codes as you use them.
  • Check with any friends you have selected and make sure they are available to assist you if necessary. You might want to review the process to make sure you understand how friends can provide you with a verification code.
  • If you have phone numbers for “Call or text me a code” check to make sure that the text/voice designations are correct and the numbers do not have to be modified to work overseas.
  • You can use the “test a code” option in twostep.apps.upenn.edu to make sure that any alternative methods you use to generate a code are working as expected.
  • Visit https://www.isc.upenn.edu/security/aware/practice/travel for more information

A bit of planning before your trip will make using two-step on the road worry-free!

Back to Top