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Important Information for Penn Commuters

SEPTA has notified the University that its magnetic-stripe paper passes are being retired. The September monthly passes will be the last transit fare paper products distributed by mail. 

Commuters who currently receive a monthly paper pass mailed through Health Equity/WageWorks must transition to a SEPTA Key Card no later than Thursday, September 10 to have their October commuter benefits continue uninterrupted. Once the account is transitioned, any future passes will be loaded electronically on to the SEPTA Key Card. 

Converting to the SEPTA Key reloadable transit fare card requires a three-step process:

Instructions from SEPTA and Health Equity/WageWorks to guide you through the process are found at https://cms.business-services.upenn.edu/transportation/permits-passes/commuter-passes/septa-compass.html

Please know that the SEPTA Key and Commuter Pass Programs are managed by SEPTA and Health Equity/WageWorks, respectively. If you have any questions about the outlined SEPTA Key card registration process, please contact SEPTA directly at 1-855-56-SEPTA (1-855-567-3782) or Health Equity/WageWorks at 1-877-924-3967 and follow the prompts.

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