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New Travel Agency Relationship: World Travel, Inc.

September 13, 2011, Volume 58, No. 03

Penn Travel Services is pleased to announce that World Travel, Inc. has been designated as a preferred agency for arranging University related reservations such as hotels, flights and ground transportation.

Benefits include:

Dedicated support: 24-hour reservation center and a toll-free number dedicated exclusively to Penn travelers.

Advantageous pricing: Assistance with locating lower fares, both domestically and internationally.

Preferential bookings: Preferred seat assignments; class-of-service upgrades; and a host of other services through an automated review system customized for Penn.

Significant cost-savings and fee-avoidance: Changes to travel are accommodated by E-Checker, a system that tracks electronic tickets and refunds the traveler for 100% of the cost of an unused refundable ticket; allows up to 24 hours to void non-refundable tickets (avoiding the airline $150+ re-issue fee);  and tracks those tickets to apply costs to future trips.

Itinerary management: The ability to download itineraries, up-to-the minute security briefings, travel alerts, and emergency information to your PDA or Blackberry.

Three booking options: The ability to make your reservations online (www.upenn.edu/worldtravel), by email (uofpenn@worldtravelinc.com) or speak directly with an account representative on the phone (888-641-9112).

Direct billing: You still have the ability to direct bill through World Travel, Inc.

Helpful Information for using the World Travel Website

To help you navigate the new site, Penn Travel Services has provided three short, simple web tutorials that will walk you through specific tasks as well as helpful FAQs and a Quick Reference Guide which can be found on the Travel website at www.upenn.edu/penntravel

—Business Services

Related: New Commuting Options Available to Penn Employees; New Penn Transit Campus Loop; New Website Print & Interactive Communications

Almanac - September 13, 2011, Volume 58, No. 03