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Did You Know?

September 27, 2011, Volume 58, No. 03

Did You Know?

“Did You Know” is a monthly series that includes valuable tips to help you get the most out of the benefits and services offered by the Division of Human Resources.

Work Out Workplace Issues

Conflict can easily find its way into the workplace. But we’ve got the tools to help you conquer problems before they get out of control. Penn’s Workplace Issue Resolution Program gives you the support you need to confront issues head on and create lasting solutions to your workplace challenges.

Whether you have a disagreement with a fellow colleague or there’s a communication breakdown in your office, the Workplace Issue Resolution Program helps you address problems at an early stage and develop solutions that work for everyone. You have easy access to tools that’ll help you overcome issues and create positive results, from open discussions with managers in your department to facilitated meetings with a number of University resources.

We can even provide you with trained mediators to help you figure out the right solution to your problem. These neutral facilitators will guide you in positive conversations with your fellow colleagues and help everyone involved come to an agreeable solution.

Visit www.hr.upenn.edu/staffrelations/resolution/resolving.aspx to learn more about Penn’s Workplace Issue Resolution Program.

—Division of Human Resources

Almanac - September 27, 2011, Volume 58, No. 03