Penn Certificate Program in Administrative Excellence	Print Issue
October 6, 2009, Volume 56, No. 06

If you’re an administrative professional looking to enhance your skills, consider enrolling in the Penn Certificate Program in Administrative Excellence. Offered annually, the 2009 Penn Certificate Program in Administrative Excellence will begin in December. 

This multi-session, cohort-based program is targeted for frontline, support and administrative staff. Topics will include office organization, communication style and skills, time and stress management, handling interruptions, business writing, managing multiple projects, negotiating, and working effectively with your manager.

You’ll also learn about succeeding in the decentralized Penn environment, building your network and clarifying your individual career plan. For more information and to register, visit the Division of Human Resources online course catalog at www.hr.upenn.edu/coursecatalog.

—Division of Human Resources

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