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InTouch “Refresh” Project Update Rollout: June 13-14, 2009
April 7, 2009, Volume 55, No. 28

Penn InTouch

The project to revamp the University’s online student self-service system, Penn InTouch, has been progressing as planned and is expected to roll out in mid-June. Parallel changes are also being made to the Advisor InTouch system for faculty and staff, since the two applications are tightly integrated. The first phase of this initiative included development of the “Course Search,” which was successfully implemented in March 2008 (Almanac February 5, 2008). Planning is currently underway for a rollout over the weekend of June 13-14.  Users should expect to experience a brief outage during the transition.

Design of the refreshed systems has relied heavily on the project’s Student Executive Advisory Committee. This group was instrumental in numerous design reviews and facilitation of student focus groups this past winter. School representatives on the Student Record System/Penn InTouch committee helped insure that associated upgrades to Advisor InTouch were thoroughly tested and would continue to enhance their mission of excellence in academic planning and support.   

The project has been sponsored by Student Registration & Financial Services (SRFS) in conjunction with Information Services & Computing (ISC), with the goal of modernizing the web-based interfaces, updating the underlying technology, improving the user experience and streamlining the registration process.  

—Student Registration & Financial Services


Almanac - April 7, 2009, Volume 55, No. 28