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Human Resources: Upcoming Programs
September 25, 2007, Volume 54, No. 5

Work-Life Balance Workshops
Dealing with the demands of work and personal life can be challenging.  That’s why we offer a variety of free workshops led by experts from Penn’s Employee Assistance Program and Work & Family Benefit provider—Penn Behavioral Health—to offer information and support for your personal and professional life challenges. For more information and/or to pre-register, visit or call (215) 573-2471.

Professional Assertiveness;
September 27; noon to 1 p.m.; free. Learn the methodologies of professional communication that incorporate assertiveness techniques and principles, as well as how to use assertiveness effectively as a means of enhancing professional growth. This seminar will discuss the characteristics of assertive behavior, how assertiveness works, responses to situations, how to choose your battles, assertiveness blocks, the relationship between assertiveness and self-confidence, and the relationship between assertiveness and professionalism.

Managing Cross-Cultural Communication in a Global Penn Community
Penn is a multicultural institution, with students, faculty and staff from all over the world.  This makes for a very diverse, vibrant community–and at times, a rather confusing one. The Division of Human Resources and the Office of International Programs (OIP) are teaming up to provide training on enhancing communication in the cross-cultural workplace. Whether you’re an international scholar/staff member or someone who works closely with one, we hope this program will help you bridge the cultural gap.  Sessions will be led by Dr. Rodolfo Altamirano, trained cross-cultural educator, conflict mediator, former international student/scholar, and current Director of International Student & Scholar Services at Penn, and Dr. Patricia Tsao, an international scholar with 20 years experience working and managing in the academic research environment in the U.S. For more information or to register, visit the online Course Catalog at or call (215) 898-3400.

For Principal Investigators, Business Administrators and Managers: What You Need to Know to Support Your International Scholars and Staff;
October 3; 1 to 4 p.m.; free. This session will help you develop a greater understanding of the behaviors and practices international scholars and staff may bring with them from their home cultures.  Having a “global” understanding will help you better support the international scholars and staff in your department. Topics will include how values, perceptions, and expectations differ between cultures; how to manage conflicts and problems with international scholars/staff; what you need to know about the workplace dynamics; behaviors and practices in international cultures; and practical tips for working with international staff.

For International Scholars and Staff: What You Need to Know to Be Successful in the Penn Workplace;
October 5; 9 a.m. to noon; free. This session will address how to succeed in the cross-cultural workplace. Learn more about the culture of the Penn workplace and other topics, including: practical tips and advice on avoiding miscommunications and misunderstandings in the workplace; how to network and take advantage of opportunities at Penn; working effectively in a multi-cultural setting; a better understanding of how academic departmental systems work; how to avoid easy mistakes; and how best to support your supervisor/Principal Investigator.

Nutrition 101: From A to Zinc
If you’re like most people, you have plenty of questions about nutrition: What should I eat before and after a workout?  How can I choose smarter, healthier foods at the grocery store or in a restaurant?  Which vitamins should I be taking, if any?  Get answers to these questions and more when you join Human Resources for the Fall 2007 wellness series Nutrition 101: From A to Zinc.  For more information about the workshops included in this series and to register, visit or contact Human Resources at (215) 898-5116 or

Translating Food Labels and Heart Health;
October 11; noon to 1 p.m.; free. Find out how to use nutrition labels more effectively and easily so you can make quick, informed food choices that contribute to a healthy diet.  In addition, you’ll learn the basics of cholesterol and “bad” fats, and how they can contribute to cardiovascular concerns. You should leave the workshop feeling confident in your knowledge to read and understand food labels, and make proper food choices for overall good health and to decrease your risk of cardiovascular disease. This workshop will be led by Rachel Griehs, clinical dietitian specialist in HUP’s Bariatric Surgery Program.

Supermarket Smarts and Restaurant Readiness;
October 18; noon to 1 p.m.; free. Is your grocery cart filled with colorful vegetables, whole grains, and fresh fish…or is it bogged down with chips, cakes, and the random apple? Are you choosing wisely when you're eating out, or are you accidentally ordering the worst stuff off the menu?  Learn the skills and confidence you need to properly navigate supermarkets and restaurant menus.  You should leave the workshop feeling confident in your ability to food shop more wisely and make better decisions when ordering/eating out. This workshop will be led by Cara Savoian, clinical dietitian from HUP.

Career & Life Strategies for Baby Boomers
Career and Life Strategies for Baby Boomers includes monthly lunchtime sessions on topics generally relevant to Penn staff within 2-10 years of retirement. All sessions are free; however, registration is required.  For more information or to register, visit the online Course Catalog at (click on Course Catalog at the top of the page) or call (215) 898-3400.

Planning Ahead;
October 16; noon to 1:30 p.m.; free. Learn about what you need to know to get your “house” (your paperwork) in order as you get older. Legal documents, living wills, living trusts, power of attorney, and advance directives are essential in helping us maintain control and make decisions as we grow older. Whether you’re helping your aging parents or planning for yourself, this session will address many of the questions and concerns you may have and point you to additional resources.

Professional and Personal Development
Take advantage of the many development opportunities provided by Human Resources. You can pre-register for programs by visiting the online Course Catalog at (click on Course Catalog at the top of the page), or contacting Learning and Education at (215) 898-3400.

Professional Development Program–Minutes Writing Course;
October 4; 9 a.m. to noon; $75. In this class you will learn the components of writing good and effective minutes. Course topics include: formats and writing styles; minutes etiquette; and a quick writing skills review, including revision and punctuation. The course will combine discussion, lecture and hands-on writing exercises.

Professional Development Program–Franklin Covey’s FOCUS;
October 12; 9 a.m. to 5 p.m.; $75. Competing priorities. Multiple deadlines. A hundred unanswered e-mails. This engaging, highly interactive workshop will give you the tools to increase productivity, enhance your chances of success, keep focused, effectively manage all the information that comes across your desk, and reduce your stress level.

Brown Bag Matinee–What Do You Say?;
October 17; noon to 1 p.m.; free. Fast-paced, energetic and loaded with excitement, this video puts you in the hot seat as you are challenged with more than 30 awkward, intimidating, and sometimes overwhelming customer situations. It then provides realistic, practical answers that you can use on the job immediately.

American Management Association Program–Mastering Organizational Politics, Influence & Alliances;
October 24 and 25; 9 a.m. to 5 p.m.; $75. Politics are a facet of everyday life in organizations. Skills and experience alone do not guarantee a successful career. Step your influence up, down and across your organization by developing a 360-degree management mindset. Learn how to use communication to influence others and strengthen your position in your organization.

Career Focus Brown Bag–Resume and Cover Letter Clinic;
October 26; noon to 1 p.m.; free. Resumes and cover letters are your tools to market yourself for your next position. Do you know how to make your resume effective and dynamic? We’ll discuss how to focus on the employer’s needs versus your own, how to inspire and excite the employer, and language to catch the employer’s attention.

—Division of Human Resources

Almanac - September 25, 2007, Volume 54, No. 5