ISC’s Microsoft Exchange Service: E-mail and Calendar
,	Print Issue

ISC has introduced a new service that provides e-mail and calendaring on the Microsoft Exchange platform. The service will coexist with the Pobox e-mail and MeetingMaker calendaring services that ISC has provided for many years. Decisions regarding adoption of the Exchange service will be planned and managed locally, taking into account the needs and schedules of users and IT staff. Current MeetingMaker and Pobox users whose School, Center, or department decides to migrate to Exchange will receive additional information from their Local Support Providers (LSPs) or other local staff.  Groups that currently don’t subscribe to ISC-provided email or calendaring are also invited to explore the new Exchange offering.

Two of the most important features Exchange offers are close integration of e-mail, calendar, and address book contacts, and synchronization with a broad range of mobile devices, such as Windows Mobile, Blackberry, and Palm handhelds. Other features include 250 MB of disk storage, spam filtering, virus scanning, self-service restoration of deleted items, and the ability to share calendar data. To take full advantage of Exchange’s integrated features, Microsoft’s Outlook (Windows), Entourage (Macintosh), or web client (Windows and Macintosh) must be used.

The decision to provide Exchange was made following extensive product evaluations conducted by ISC and Pobox customers and was driven by the increasing need for a full-featured suite of collaboration software that would support seamless handheld synchronization. Exchange has been in use for some time at several campus locations, such as Wharton and Nursing.

More information about the Exchange service, including feature details, rates, and frequently asked questions, can be found at www.upenn.edu/computing/email/exchange/. Technical information for LSPs is available on the Provider web site.  Please address any questions about the Exchange service to your LSP.

—Mike Palladino, Associate Vice President, Information Systems and Computing